What is a complete?
complete refers to a skateboard deck that includes all parts, such as wheels, bearings, trucks, grip tape, and all necessary hardware.
What quality are the skateboard decks?
our board quality is of the highest 7-ply Canadian maple wood. The boards are the industry standard and performance standard, promising high quality, amazing snap, beautiful shape and durability.
How do I order a custom skateboard?
you can order a custom skateboard by heading to the custom tab on the Hayven Skate website and filling in the comprehensive order form, indicating your size, purpose description and images.
I have issues with my order. How do I contact you?
to contact us regarding any questions or concerns with your order, please use the contact page or directly email us at hayvenskate@.com
I want to change my design.
your overall design can be changed if you contact us before the main design is complete or close to completion.
Can I communicate about my design through other platforms?
Hayven Skate primarily uses email for communication with custom boards, but other platforms can be used.
How long does it take for a custom design to be created?
custom deck designs can take around 1 to 3 weeks, depending on the complexity of the design and workload.
What if I don't like my design?
you will be contacted through the entire design process and asked for confirmation before your board is shipped to you.
Will the shop items always stay in the shop?
at the moment, all shop items will stay in the shop moving forward; some decks will be removed if they are a part of drops or collections.
Can you design and ship out large quantities of decks?
yes, we certainly design and ship out large-volume orders. Contact us first for the best prices and special orders.
What is the quality of the boards?
the boards at Hayven Skate are made with 7-ply Canadian maple wood. The boards are top professional deck qualities, the best on the current market.
How are your graphics applied?
skateboard deck graphics are applied using the traditional heat press and cold press techniques, ensuring amazing colours and application.
Where is Hayven Skate located?
Hyaven Skate is a Canadian skate company located in Toronto that ships worldwide.
It's not letting me place a custom order. What do I do?
sometimes, website databases can be tricky; common problems are embedding images. Remove the images by clicking on the "x," then re-attaching them by clicking the "upload images" button and trying again. You can also always refresh the page and start over again.
Can you return a custom-designed board?
we do not accept returns for custom-designed boards.
What quality are your parts?
our parts are all custom-made, promising outstanding quality comparable to current skate brands. We provide custom wheels, hollow aluminum trucks, ABEC 9-grade bearings, and more.